Privacy policy

Look Chic – Privacy Policy

At Look Chic, your privacy matters just as much as the confidence, quality, and beauty we help you feel every day. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the practices described below.

🔐 Information We Collect

🧾 Personal Information

When you place an order or contact our support team, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Details (processed securely through trusted payment gateways — we do not store full card details)

🌐 Usage Data

Automatically collected while browsing our website:

  • Pages visited and time spent

  • Click behavior and navigation flow

  • Device type, browser, and IP address

🍪 Cookies & Tracking

We use cookies to:

  • Enable essential website functionality

  • Personalize your experience (e.g., saving your cart)

  • Analyze site performance and user behavior

👉 You can manage or disable cookies anytime through your browser settings.

💡 How We Use Your Data

We use your information to:

  • Process and fulfill your Look Chic orders

  • Send order updates and shipping notifications

  • Improve our products, website experience, and customer service

  • (With your consent) send promotions, new arrivals, beauty tips, and special offers

🔒 Data Security

  • Your data is stored securely using encrypted systems.

  • Payments are processed through PCI-compliant gateways.

  • We never sell your personal information.

  • We only share data when necessary to fulfill your order or improve your experience.

🤝 Sharing with Trusted Third Parties

We may share limited data with trusted partners only when needed, such as:

  • Payment Processors (e.g., Stripe, PayPal)

  • Shipping & Fulfillment Providers

  • Email Platforms (for order confirmations and optional updates)

  • Review Platforms (only if you opt-in)

All partners follow strict privacy and data protection practices.

🧾 Your Rights

You stay in control of your personal information. You may:

  • Access or update your details

  • Request deletion of your data (where permitted by law)

  • Opt out of promotional emails at any time

  • Manage cookie preferences through your browser

📨 Communication Storage

Any emails or messages sent through our Contact Us form may be securely stored to:

  • Help us assist you better

  • Maintain service records

These messages remain confidential at all times.

🛠️ Policy Updates

We may update this Privacy Policy occasionally to reflect:

  • Legal requirements

  • Platform or technology changes

  • Improvements to our services

📌 The latest version will always be available on our website.

💬 Contact Us

If you have any questions or concerns about privacy, please contact us via our Contact Us page.
We’re committed to keeping your Look Chic experience secure, smooth, and worry-free.